Sunday, December 22, 2019

Hurricane Sandy Preparing For The Future Essay - 1122 Words

Hurricane Sandy: Preparing for the Future Junot Diaz once said â€Å"Disasters don’t just happen. They are always made possible by a series of often-invisible societal choices that implicate more than just those being drowned or buried in rubble† (Junot Diaz, 1). This quote introduces the idea of what is referred to as a social disaster. A social disaster can be a natural disaster such as earthquakes, tsunamis, or hurricanes etc. that are associated with some environmental, cultural, or political problem (Hovenac, 1). These societal problems can be a result of the natural disaster but more often issues that have always been there that are uncovered by the event of the natural disaster. When we look back at natural disasters that have occurred in United States, we notice that societal issues also arise with these events. A known example of this is when Hurricane Katrina hit the United States in 2005. As a result of the storm, researchers claimed that the socioeconomic st atus of those affected by the storm played a vital role in the damages that they face. This natural disaster brought attention to the pressing issue of the socioeconomic imbalance in our country and how it affects those in a natural disaster. Like Hurricane Katrina, Hurricane Sandy is another natural disaster that is also considered a social disaster. This storm, which struck the northeast coast of the United States in late October of 2012, uncovered some pressing societal issues in the United States.Show MoreRelatedDescription of superstorm sandy â€Å"Superstorm Sandy† is the unofficial name for Hurricane Sandy, the800 Words   |  4 PagesDescription of superstorm sandy â€Å"Superstorm Sandy† is the unofficial name for Hurricane Sandy, the deadliest and the most destructive hurricane of the 2012 hurricane season. It was a category three when it was at its peak. It was also the 18th storm named and the second major hurricane in the year 2012. While the hurricane was at its category two, it hit the Northeastern United States and was the largest Atlantic hurricane ever in terms of diameter with winds spanning 11,000 miles. The overall damageRead MoreAdaptive Capacity Of Coastal Cities3225 Words   |  13 Pagesthe Aftermath of Hurricane Sandy: The Role of Government Policy (NOAA) Introduction: The role of government and its response to during Hurricane Sandy in October of 2012 remains a controversial affair to this day. From a policy perspective the United States government, federal, state, and local levels could have been better prepared as described in this proposal. The debate on how well emergency management personnel was put into the national spotlight during Super Storm Sandy. News headlinesRead MoreFirst Responders During Natural Disasters2036 Words   |  9 PagesMajor Hurricane disasters along the coastlines have affected many cities and communities which have forced them to take into action and adopt the conception of emergency management, disaster preparedness, first responders and recovery planning. First responders play an intricate role during natural disaster; the first people to report on the scene are firefighters, police officers, paramedics and emergency medical technicians (EMT). These individuals risk their lives every day to make sure civiliansRead MoreThe Negative Impacts Of Hurricanes1774 Words   |  8 Pages Hurricanes are some of the costliest and most dangerous events that happen in our world. Many historical hurricanes like Harvey, Katrina, Sandy have killed hundreds of people and cost billions of dollars to repair the damages. But many reform bills and agencies throughout the years have either improved humanitarian conditions or became under tremendous scrutiny by the public for its lack of assistance. In addition, there have been many technological advances made to help people prepare before andRead MoreEssay on American Red Cross Ethical Struggles3182 Words   |  13 Pagesdistributed to the aid of 9/11 victims and their families. So where did the money go? At that time the President of the ARC Bernadine Healy claimed that the majority of the money that was donated went into the company’s corporate governance and/or future catastrophe preparation (Ferrell, 2011). Not to mention, the American Red Cross encour aged people to donate blood when blood was not needed at that time. This caused the ARC to be The American Red Cross (ARC) Apinya Rakklang Professor Afraa Al BahraniRead MoreThe Poor Management For Katrina2894 Words   |  12 Pages  In 2005, Hurricane Katrina caused massive damage around Gulf of Mexico. Especially, New Orleans was flooded most severely, so once approximately 80% of the city was under the water. Many articles criticize the poor management for Katrina, on the other hand, some articles can positively accept the preparation for Hurricane Sandy in 2012. For example, GSN (Government Security News) released their article in 2015, and the title is â€Å"Response to Sandy shows Katrina lessons mostly learned, saysRead MoreEssay on Differences Between Mitigation and Preparedness1703 Words   |  7 Pagesexperiences a variety of natural disasters throughout the year. Because of hurricanes on the Pacific, Atlantic, and Gulf of Mexico coasts, earthquakes near the San Andreas and other fault lines, volcanic eruptions, tornadoes in the plains, and floods throughout the Midwest, the United States suf fers approximately $1 billion in losses each week. From 1990-93, losses surpassed those during the previous decade, mainly due to Hurricane Andrew, the Midwest and Northwest floods, and the Northridge EarthquakeRead MoreTeaching Profession As A Career Choice Of Mine920 Words   |  4 Pagesgrandmother, and grandfather worked and how little recognition they were given for that work. I witnessed countless hours spent grading student work and leaving meaningful feedback. I saw my adult family members pouring over textbooks like students preparing for the next day’s lessons. I noticed that this was not a job that one is able to clock out of or leave at the office for the next day. I realized that the money while enough to live on, was not enough to do the things I wanted to be able to do inRead MorePreparedness Is A Global Threat2596 Words   |  11 Pagessee on the news every day that disasters such as fires, floods, hurricanes, earthquakes, flu, or Ebola can wipe away an ent ire nation in a short span of time. The United States, like all countries, faces many threats with the potential for large-scale health consequences, including disease outbreaks, natural disasters, and terrorist attacks, just to name a few. The most recent cases were Hurricane Katrina in 2005 and super storm Sandy in 2012 which had devastating effect of the nation’s populationRead MoreThe Natural Hazards That Have Impacted The United States3143 Words   |  13 PagesWhile we do not have historical record of all of the natural hazards that have impacted the United States, we do know that for multitudes of years, the United States has been hit by many natural hazards – hurricane, tornado, drought, wildfire, flood and earthquake, to name a few. As each of these natural hazards occur, multiple issues arise – relative to the core components of emergency management: mitigation, preparedness, response and recovery. Yet, even with prior knowledge from years past

Friday, December 13, 2019

Customer service †the investigation assignment Free Essays

I’m going to do an investigation into two different organisations taking into account the principles, products and services that are offered and the companies’ customer care policies. My first organisation is Alton Towers; a fun packed theme park aimed at all types of age groups, maybe not for the over 50’s though. It is the UK’s best loved theme park, 2 hotels, a spa, an extraordinary golf course, and nineteenth century gothic castles. We will write a custom essay sample on Customer service – the investigation assignment or any similar topic only for you Order Now My second organisation is First choice tour operators; a leisure travel company operating in four different sectors. They have many high street stores and are a well-known respected tour operations company. My first impression of Alton towers was quite alright, it weren’t bad customer service but we had a few problems. I and my friends had gone for a birthday party and we had pre-booked our tickets so that we could just go straight through and not have to queue up. When we got to the desk the lady couldn’t find us on the computer and asked us for our reference number, we weren’t given a ref number we just got told to show them a confirmation letter they had emailed us. There was a mix up on the computer and they eventually sorted it out. They never really apologised to us for making us wait and not explaining thoroughly what had happened. By the end of our visit we had forgot the kafuffle at the beginning as we’d had such a good day and the service throughout the day was brill! My first impression for First Choice tour operators was fantastic. I flew with first choice to Gran Canaria in Xmas 2005. When we first got on the plane they greeted us with smiles and asked if we were ok etc. When we sat down ready for take off they all came round to check if we required anything and to see that we were all ok. I think that is good service as there job is too look after their customers and that’s exactly what they were doing. Some airlines do have good customer service but first choice just seemed to stand out to me. I’ve flown with Gold Trail before and they were horrendous, you would ask for assistance and they would come back to you in around 45 minutes; They were absolutely terrible. We were also delayed on that flight for 7 hours and didn’t receive anything for it. The principals of customer care. First impressions are the first sign of good customer care, for example if you walked into a travel agents wanting to find out some information on a holiday you have seen, you would want the agent to approach you first with a cheery happy face and be polite! That is a good first impression, if you walked in and you had to speak first and they looked all morbid and mardy, you wouldn’t think that was a good first impression. In any organisation the people of the company should always give a good first impression because that’s what the customer remembers. Any company should have good company image, an appealing logo is a first, you wouldn’t go in a travel agents if they had a shabby logo on their shop, you would want it too look appealing and stand out. Employees should have a the company’s logo on their uniform as that gives a good impression, plus customers will know that they are part of that company if they need assistance. Speed and accuracy of service is vital in customer care, you want to be served as quickly and efficient as possible. You don’t want to be waiting ages to be assisted and then they don’t give you the advice you wanted or they sell you the wrong product. Every company should have a customer service policy; all companies should provide a helpful, friendly and reliant service. The methods my two organisations use to monitor and evaluate their customer service. Alton towers have a comment sheet and cards to ensure that all customers are enjoying their visit. The comments sheet/cards enable the company to understand what the customer likes and dislikes and too see if there are any problems. When you’re in the park they come round and put the sheets under your windscreen wiper so that when you return to your car you can fill it in. If you have any complaints or claims you must write to their customer relations manager within 28days of your trip to Alton towers. All complaints or claims that do not involve in injury or death, Alton towers cannot accept liability. First choice holidays listen to their frontline employees, customer focus groups, customer feedback questionnaires and by conducting mystery shopping where a third party acts as a customer and feeds back to the company on the quality of the service they receive. These are all good ways for company’s to monitor their customer service. There are many other ways a company good monitor their customer service; observations, feedback from team members, suggestions box or book, questionnaires and surveys, or simply just have a customer service desk if they feel they are not satisfied within the store and want to complain straight away. The benefits of good customer service The benefits of an employee would be that if they gave a good service within their job then they would enjoy their job as they would be praised.You would also be secure in your job as if your good at your job and can deliver a good service, your employer will want you to stay. If you are good at your job and the customers are all satisfied, your employer may give you a pay rise. Incentives can also be given to you by your employer.For example you could be set a target and if you reach it you can be awarded some money or even a holiday. The benefits to the employer would be that the sales and profits of the business would rise because of returned customers and more customers would come to you as the returning customers would tell other people. There would be less complaints if the business had a good service, which would mean more positive feedback. If the business was in competition with other businesses they would have a better advantage as customers would want to go to their business as they deliver a better service. Customers will be highly satisfied if you give them a good service, you will be meeting their needs and exceeding their expectations, they will return and give word of mouth. Returning customers is good for every business, it is also good for both the customer and the employee as you will build a good repour. Customers will also gain your loyalty and certainly give recommendations. Consequences of a poor service If you give a poor service the financial side of the business will fail and lose money. The reputation of the employer will be bad and people who were thinking of applying for a job in that company will reconsider there thoughts. My first impression of Alton towers was a poor service, we said we weren’t going to pre-book our tickets there again we would just do it the normal way, but as the day went on the service was brilliant and we had forget all about the kafuffle at the start of the day. First Choice was a great first impression at the start; we went back to them as they had delivered a good service. If they had delivered us a poor service we would not have gone back and would have told other people how rude they were etc. In all customer service related jobs, every employee should abide by the data protection act because all customers details and personal information is confidential. If any disabled individual entered an establishment you would not treat them any different. You should not treat any individual different from anyone else, everyone should be treat the same despite race, sex, religion or any views they have on anything. How to cite Customer service – the investigation assignment, Papers

Thursday, December 5, 2019

Single parents Essay Example For Students

Single parents Essay The way we really are? By: Karen Position Paper (Article #12- The Way We Really Are) The author of this article portrays how the standard of the traditional family has changed over the past century. The article emphasizes on how marriages are becoming extinct and families are breaking away from the old fashioned way of raising children. For example, having both a father and a mother in the home full-time use to be the definition of the traditional family. The author seems to believe that the majority of society today is becoming accustomed to single parent homes and women being the major breadwinners in the home, thus making this the new traditional family lifestyle. As I was reading the statistics in this article I was very critical in believing the data that was given by the author. There were statistics given about the increase in unwed motherhood, divorce rates falling and rising, how much divorce has increased since the 1950s and how many people are staying unwed in the later 1900s. The author gave no indication of where or how she gathered her statistics. I do believe that the divorce rate in America is at an all time high for the start of the new millennium. I believe that Americans are forced to re-evaluate their opinion on what the traditional family is made up of. Children are forced to live with one parent, not having the traditional dream of both a mother and a Father, which is the image of what a real family is portrayed to be in the generation I was brought up with. The traditional lifestyle of a family use to be that the father was the major breadwinner, going out of the home and working long hours of labor for his family living on the wage of just one major breadwinner. The mother was the nurturer, staying home to take care of children and household chores. Because of changes in economical status in the late 1900s, families were forced to change their opinions on what was once known as traditional family lifestyle. Both parents would now have to work outside of the home in order to be able to afford everyday standard living expenses. This was not even to include expenses to cover buying a home or sending the children to college. Because more than 60% of women have to work outside of the home before their children reach their pre-school years, children are being raised by daycare centers and babysitters with little or no parental education. Women are still expected to uphold most or all of the nurturing and household duties even though working outside the home, leaving very little time to spend nurturing with children and spouse. Therefore causing much tension and turmoil in the home. Many couples cannot uphold the trials of marriage today. To most marriage seems to be hard work instead of a happy extension to ones family, explaining why statistics are showing more and more people who are choosing to remain unmarried. The article explains other reasons why more women are choosing to work outside of the home. Stating that women enjoy feeling equal in the economic portion of a relationship. Working outside the home gives them a feeling of adequacy or prestige. Being able to take care of themselves. Women feel sometimes less important in a relationship if forced to rely on another individual for everyday financial needs. It seems to be that the new traditional family consists of one parent and one income. It is a sad reality but true. In my opinion the author seems to be correct in its theory that marriage is becoming extinct. Divorce is still rising and more and more people seem to be choosing to stay single and have children out of wedlock. .u030e79c9b172546f526e5b42b204d2d0 , .u030e79c9b172546f526e5b42b204d2d0 .postImageUrl , .u030e79c9b172546f526e5b42b204d2d0 .centered-text-area { min-height: 80px; position: relative; } .u030e79c9b172546f526e5b42b204d2d0 , .u030e79c9b172546f526e5b42b204d2d0:hover , .u030e79c9b172546f526e5b42b204d2d0:visited , .u030e79c9b172546f526e5b42b204d2d0:active { border:0!important; } .u030e79c9b172546f526e5b42b204d2d0 .clearfix:after { content: ""; display: table; clear: both; } .u030e79c9b172546f526e5b42b204d2d0 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u030e79c9b172546f526e5b42b204d2d0:active , .u030e79c9b172546f526e5b42b204d2d0:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u030e79c9b172546f526e5b42b204d2d0 .centered-text-area { width: 100%; position: relative ; } .u030e79c9b172546f526e5b42b204d2d0 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u030e79c9b172546f526e5b42b204d2d0 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u030e79c9b172546f526e5b42b204d2d0 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u030e79c9b172546f526e5b42b204d2d0:hover .ctaButton { background-color: #34495E!important; } .u030e79c9b172546f526e5b42b204d2d0 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u030e79c9b172546f526e5b42b204d2d0 .u030e79c9b172546f526e5b42b204d2d0-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u030e79c9b172546f526e5b42b204d2d0:after { content: ""; display: block; clear: both; } READ: The War Essay I do not see any solutions to the new wave of families in todays society. I find it very sad and do not look forward to what will become of our future. I can only pray that although few and far between, there will still be families that consist of both a mother and a father and some marriages will beat the odds and go the distance1999. Bibliography: . Works .